Effective Date: June 2026
Introduction
At Shivanta Multispeciality Hospital, we respect and value the privacy of our patients, website visitors, and users who interact with us through our website, Meta (Facebook & Instagram) advertisements, WhatsApp communication channels, and digital enquiry platforms. This Privacy Policy explains how we collect, use, store, and protect your information.
Information We Collect
We may collect your name, mobile number, email address, age, gender, city/location, enquiry details, appointment preferences, device/browser information, IP address, and website usage data.
Purpose of Data Collection
We use collected information for appointment scheduling, responding to enquiries, consultation coordination, patient support, healthcare updates, service improvement, website analytics, and communication regarding hospital services.
Meta Lead Forms
When users submit information through Facebook or Instagram lead forms, the information is used solely for appointment coordination, healthcare consultation communication, follow-up regarding enquiries, and hospital service information.
WhatsApp Communication
Users contacting the hospital through WhatsApp may receive appointment confirmations, consultation-related communication, follow-up messages, and healthcare-related assistance. Users may request communication to stop at any time.
Cookies and Analytics
Our website may use cookies and analytics tools to improve website performance, understand visitor behaviour, and measure campaign effectiveness.
Data Security
We implement reasonable administrative, technical, and operational safeguards to protect information from unauthorized access, misuse, alteration, or disclosure.
Data Sharing
We do not sell, rent, or trade personal information. Information may be shared only with authorized hospital personnel, service providers assisting operations under confidentiality obligations, or where required by law.
Patient Confidentiality
Health-related information voluntarily shared with the hospital is treated with appropriate confidentiality and sensitivity in line with applicable healthcare practices.
Third-Party Services
Our website may contain links to third-party platforms including Facebook, Instagram, WhatsApp, Google Maps, and YouTube. We are not responsible for the privacy practices of those platforms.
Consent
By using our website, submitting enquiry forms, or interacting with our advertisements, you consent to the collection and use of information as described in this Privacy Policy.
Policy Updates
Shivanta Multispeciality Hospital reserves the right to update this Privacy Policy. Updated versions will be published on the website.
Contact Information
Shivanta Multispeciality Hospital
Ahmedabad, Gujarat, India
Phone: 7567465000
Email: shivantahospital@gmail.com
Website: https://www.shivantahospital.com/